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A mailbox stores messages; a department knows the status of each request, who is handling it, and who can see it. Support, included in any NAiOS instance, unifies form, email, Talk and chat into a single inbox, sets in advance who sees what, connects your platform with the NAiOS hub and lets AI do the triage while a person decides.
What NAiOS is today: a multi-model AI chat and, with the same account, the native suites that a company pays for separately (office tools, email, meetings, customers, invoicing, accounting, people, training...). Table of which subscription covers each module, nine use cases by sector, the agents layer with a person in front, what NAiOS is not and how it is paid for.
New NAiOS module: 52 installable skills in ten categories, in open SKILL.md format and in six languages. They apply on their own when the request fits or with a slash in the chat, companies publish their own for the whole team and agents wear them. And how NAiOS Labs built it in one day: request, concept, harness, build, test and plating.
Upload the supplier's PDF invoice and the AI proposes the expense with the PDF next to it; you correct and confirm. Invoices in dollars at the ECB exchange rate, EU suppliers with reverse charge, the two payment gateway fees, partial payments and instalment plans, payment methods, Treasury matching each charge, and the historical data from the previous software imported in an afternoon. Everything that has entered the NAiOS ERP this week.
On 22 September, with a real certificate, the NAiOS ERP connected to the test environment of the Spanish Agencia Tributaria, issued an invoice and the AEAT accepted it in 33 seconds; the cancellation, too. What was tested, how to activate it in three steps, the PDF preview and why the ERP is not alone: CRM, POS, warehouse module and chat with your approval first.
Consultancy and training, services and shop: many sole traders invoice under two headings. The NAiOS ERP now manages multiple activities within a single company, each with its own numbering sequence, and generates the ledgers and quarterly breakdowns exactly how your accountant wants them.
Four consecutive releases for NAiOS ERP and POS: shared families and subfamilies, importing from Excel with previews and undo, size and colour variants with automatic SKUs, and a POS that sells them using chips. An afternoon's walkthrough.
Spanish, English, French, Portuguese, Catalan and, as of this weekend, German: the entire interface, chat, emails and error messages—over 23,000 texts per language. What has been translated, how to change it, and the decisions we made.
Invite external agents and sales reps to your company's CRM with the Sales collaborator template: they only see and work with their own customers, portfolios are assigned in bulk, and everything is logged.
Assign the services you bill each month, quarter or year to each customer, and the ERP prepares the drafts for the period on its own. Calendar periods, nothing is issued without you, and everything is included in the cash flow forecast.
Connect sales@ or info@ as a company mailbox in NAiOS Mail: all team members can use it with their own permissions, without sharing passwords, and Campañas sequences are sent from it, with notifications for the whole team.
