Simplesat
simplesatSimplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights
Acciones disponibles (2)
Cada acción es una operación que el agente puede ejecutar contra este conector. Haz clic en una acción para ver sus parámetros.
Create or Update CustomerSIMPLESAT_CREATE_OR_UPDATE_CUSTOMERAcciónThis tool creates or updates a customer in simplesat. if a customer with the provided email address already exists, their information is updated; otherwise, a new customer is created.
SIMPLESAT_CREATE_OR_UPDATE_CUSTOMERAcciónThis tool creates or updates a customer in simplesat. if a customer with the provided email address already exists, their information is updated; otherwise, a new customer is created.
Parámetros de entrada
emailstringObligatorioemailEmail address of the customer (used as unique identifier)
companystringCompany name of the customer
last_namestringLast name of the customer
first_namestringFirst name of the customer
custom_attributesobjectDictionary of custom attributes for the customer
Parámetros de salida
dataobjectObligatorioData from the action execution
errorstringError if any occurred during the execution of the action
successfulbooleanObligatorioWhether or not the action execution was successful or not
Create or Update Team MemberSIMPLESAT_CREATE_OR_UPDATE_TEAM_MEMBERAcciónThis tool creates a new team member or updates an existing one if a team member with the same email address is found. it is an independent action that requires only basic team member information (email, first name, last name, and optionally title and phone) and does not depend on any other resource ids.
SIMPLESAT_CREATE_OR_UPDATE_TEAM_MEMBERAcciónThis tool creates a new team member or updates an existing one if a team member with the same email address is found. it is an independent action that requires only basic team member information (email, first name, last name, and optionally title and phone) and does not depend on any other resource ids.
Parámetros de entrada
emailstringObligatorioemailEmail address of the team member
phonestringPhone number of the team member
titlestringJob title of the team member
last_namestringObligatorioLast name of the team member
first_namestringObligatorioFirst name of the team member
Parámetros de salida
dataobjectObligatorioData from the action execution
errorstringError if any occurred during the execution of the action
successfulbooleanObligatorioWhether or not the action execution was successful or not