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Gorgias

gorgias

Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication

CRMCustomer SupportWeb del proveedor
Acciones
32
Triggers
0
Autenticación
—
OAuth gestionado
Sí
Información técnica: el detalle de parámetros, schemas y triggers de esta página está pensado para equipos de integración. Si solo necesitas saber si tu herramienta favorita está disponible, basta con ver la lista de acciones.

Acciones disponibles (32)

Cada acción es una operación que el agente puede ejecutar contra este conector. Haz clic en una acción para ver sus parámetros.

Add Ticket TagsGORGIAS_ADD_TICKET_TAGSAcción

Adds tags to a ticket in gorgias.

Parámetros de entrada

  • tag_idsinteger[]Obligatorio

    List of tag IDs to add to the ticket

  • ticket_idintegerObligatorio

    The ID of the ticket

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Create Account SettingGORGIAS_CREATE_ACCOUNT_SETTINGAcción

Creates a new account setting in gorgias.

Parámetros de entrada

  • namestringObligatorio

    The name of the setting

  • valueanyObligatorio

    The value of the setting

  • descriptionstring

    Description of the setting

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Create CustomerGORGIAS_CREATE_CUSTOMERAcción

Creates a new customer in gorgias.

Parámetros de entrada

  • dataobject

    Additional customer data

  • namestringObligatorio

    The customer's full name

  • emailstring

    The customer's email address

  • addressobject

    The customer's address information

  • channelsobject[]

    The customer's communication channels

  • external_idstring

    External identifier for the customer

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Create TeamGORGIAS_CREATE_TEAMAcción

Creates a new team in gorgias.

Parámetros de entrada

  • namestringObligatorio

    Name of the team

  • membersinteger[]

    The list of users within the team

  • decorationobject

    Object describing how the team appears on the webpage

  • descriptionstring

    Longer description of the team

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Create TicketGORGIAS_CREATE_TICKETAcción

Creates a new ticket in gorgias.

Parámetros de entrada

  • viastring

    How the ticket was created

  • metaobject

    Extra metadata about the ticket

  • tagsinteger[]

    List of tag IDs to apply to the ticket

  • statusstring

    The status of the ticket

  • channelstring

    The channel of the ticket (email, chat, etc.)

  • subjectstring

    The subject of the ticket

  • languagestring

    The language of the ticket

  • messagesobject[]

    Messages to add to the ticket

  • prioritystring

    The priority of the ticket

  • customer_idintegerObligatorio

    The ID of the customer for this ticket

  • external_idstring

    External identifier for the ticket

  • assignee_team_idinteger

    ID of the team to assign the ticket to

  • assignee_user_idinteger

    ID of the user to assign the ticket to

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Delete CustomerGORGIAS_DELETE_CUSTOMERAcción

Deletes a specific customer from gorgias.

Parámetros de entrada

  • customer_idintegerObligatorio

    The ID of the customer to delete

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Delete Customer Field ValueGORGIAS_DELETE_CUSTOMER_FIELD_VALUEAcción

Deletes a specific field value for a customer in gorgias.

Parámetros de entrada

  • field_idintegerObligatorio

    The ID of the custom field

  • customer_idintegerObligatorio

    The ID of the customer

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Delete CustomersGORGIAS_DELETE_CUSTOMERSAcción

Deletes multiple customers from gorgias.

Parámetros de entrada

  • customer_idsinteger[]Obligatorio

    List of customer IDs to delete

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Delete TeamGORGIAS_DELETE_TEAMAcción

Deletes a specific team from gorgias.

Parámetros de entrada

  • team_idintegerObligatorio

    The ID of the team to delete

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Delete TicketGORGIAS_DELETE_TICKETAcción

Deletes a specific ticket from gorgias.

Parámetros de entrada

  • ticket_idintegerObligatorio

    The ID of the ticket to delete

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Delete Ticket Field ValueGORGIAS_DELETE_TICKET_FIELD_VALUEAcción

Deletes a specific field value for a ticket in gorgias.

Parámetros de entrada

  • field_idintegerObligatorio

    The ID of the custom field

  • ticket_idintegerObligatorio

    The ID of the ticket

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Get AccountGORGIAS_GET_ACCOUNTAcción

Retrieves your gorgias account information.

Parámetros de entrada

Sin parámetros.

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Get CustomerGORGIAS_GET_CUSTOMERAcción

Retrieves a specific customer from gorgias.

Parámetros de entrada

  • customer_idintegerObligatorio

    The ID of the customer to retrieve

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Get EventGORGIAS_GET_EVENTAcción

Retrieves a specific event from gorgias.

Parámetros de entrada

  • event_idintegerObligatorio

    The ID of the event to retrieve

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Get TeamGORGIAS_GET_TEAMAcción

Retrieves a specific team from gorgias.

Parámetros de entrada

  • team_idintegerObligatorio

    The ID of the team to retrieve

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Get TicketGORGIAS_GET_TICKETAcción

Retrieves a specific ticket from gorgias.

Parámetros de entrada

  • ticket_idintegerObligatorio

    The ID of the ticket to retrieve

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List Account SettingsGORGIAS_LIST_ACCOUNT_SETTINGSAcción

Lists all account settings in gorgias.

Parámetros de entrada

  • limitinteger

    Number of settings to return (default: 20, max: 100)

  • offsetinteger

    Offset for pagination

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List Customer Field ValuesGORGIAS_LIST_CUSTOMER_FIELD_VALUESAcción

Lists all field values for a customer in gorgias.

Parámetros de entrada

  • customer_idintegerObligatorio

    The ID of the customer

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List CustomersGORGIAS_LIST_CUSTOMERSAcción

Lists customers in gorgias with various filtering options.

Parámetros de entrada

  • namestring

    Filter by customer name

  • emailstring

    Filter by customer email

  • limitinteger

    Number of customers to return (default: 20, max: 100)

  • offsetinteger

    Offset for pagination

  • order_bystring

    Field to order by (e.g., 'created_datetime')

  • order_dirstring

    Order direction ('asc' or 'desc')

  • created_tostring

    Filter by creation date (ISO format)

  • external_idstring

    Filter by external ID

  • created_fromstring

    Filter by creation date (ISO format)

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List EventsGORGIAS_LIST_EVENTSAcción

Lists events in gorgias with various filtering options.

Parámetros de entrada

  • typestring

    Filter by event type

  • limitinteger

    Number of events to return ( max: 100)

  • offsetinteger

    Offset for pagination

  • contextstring

    Filter by context UUID

  • user_idinteger

    Filter by user ID

  • object_idinteger

    Filter by object ID

  • created_tostring

    Filter by creation date (ISO format)

  • object_typestring

    Filter by object type

  • created_fromstring

    Filter by creation date (ISO format)

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List TeamsGORGIAS_LIST_TEAMSAcción

Lists teams in gorgias.

Parámetros de entrada

Sin parámetros.

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List Ticket Field ValuesGORGIAS_LIST_TICKET_FIELD_VALUESAcción

Lists all field values for a ticket in gorgias.

Parámetros de entrada

  • ticket_idintegerObligatorio

    The ID of the ticket

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List TicketsGORGIAS_LIST_TICKETSAcción

Lists tickets in gorgias with various filtering options.

Parámetros de entrada

  • limitinteger

    Number of tickets to return (default: 20, max: 100)

  • offsetinteger

    Offset for pagination

  • statusstring

    Filter by ticket status

  • tag_idinteger

    Filter by tag ID

  • channelstring

    Filter by ticket channel

  • languagestring

    Filter by language

  • order_bystring

    Field to order by (e.g., 'created_datetime')

  • prioritystring

    Filter by ticket priority

  • order_dirstring

    Order direction ('asc' or 'desc')

  • created_tostring

    Filter by creation date (ISO format)

  • updated_tostring

    Filter by update date (ISO format)

  • customer_idinteger

    Filter by customer ID

  • external_idstring

    Filter by external ID

  • created_fromstring

    Filter by creation date (ISO format)

  • updated_fromstring

    Filter by update date (ISO format)

  • assignee_team_idinteger

    Filter by assigned team ID

  • assignee_user_idinteger

    Filter by assigned user ID

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List Ticket TagsGORGIAS_LIST_TICKET_TAGSAcción

Lists all tags for a ticket in gorgias.

Parámetros de entrada

  • ticket_idintegerObligatorio

    The ID of the ticket

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Merge CustomersGORGIAS_MERGE_CUSTOMERSAcción

Merges two customers in gorgias, combining their data and history.

Parámetros de entrada

  • source_customer_idintegerObligatorio

    The ID of the source customer (will be merged into the target)

  • target_customer_idintegerObligatorio

    The ID of the target customer (will remain after merge)

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Remove Ticket TagsGORGIAS_REMOVE_TICKET_TAGSAcción

Removes tags from a ticket in gorgias.

Parámetros de entrada

  • tag_idsinteger[]Obligatorio

    List of tag IDs to remove from the ticket

  • ticket_idintegerObligatorio

    The ID of the ticket

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Set Customer DataGORGIAS_SET_CUSTOMER_DATAAcción

Sets the complete data object for a customer in gorgias.

Parámetros de entrada

  • dataobjectObligatorio

    The complete data object to set for the customer

  • customer_idintegerObligatorio

    The ID of the customer

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Set Ticket TagsGORGIAS_SET_TICKET_TAGSAcción

Sets the complete list of tags for a ticket in gorgias.

Parámetros de entrada

  • tag_idsinteger[]Obligatorio

    List of tag IDs to set for the ticket

  • ticket_idintegerObligatorio

    The ID of the ticket

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Update Account SettingGORGIAS_UPDATE_ACCOUNT_SETTINGAcción

Updates an existing account setting in gorgias.

Parámetros de entrada

  • valueanyObligatorio

    The new value of the setting

  • setting_idintegerObligatorio

    The ID of the setting to update

  • descriptionstring

    Updated description of the setting

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Update CustomerGORGIAS_UPDATE_CUSTOMERAcción

Updates an existing customer in gorgias.

Parámetros de entrada

  • dataobject

    Additional customer data

  • namestring

    The customer's full name

  • emailstring

    The customer's email address

  • addressobject

    The customer's address information

  • channelsobject[]

    The customer's communication channels

  • customer_idintegerObligatorio

    The ID of the customer to update

  • external_idstring

    External identifier for the customer

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Update TeamGORGIAS_UPDATE_TEAMAcción

Updates an existing team in gorgias.

Parámetros de entrada

  • namestring

    Name of the team

  • membersinteger[]

    The list of users within the team

  • team_idintegerObligatorio

    The ID of the team to update

  • decorationobject

    Object describing how the team appears on the webpage

  • descriptionstring

    Longer description of the team

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Update TicketGORGIAS_UPDATE_TICKETAcción

Updates an existing ticket in gorgias.

Parámetros de entrada

  • metaobject

    Extra metadata about the ticket

  • statusstring

    The status of the ticket

  • subjectstring

    The subject of the ticket

  • languagestring

    The language of the ticket

  • prioritystring

    The priority of the ticket

  • ticket_idintegerObligatorio

    The ID of the ticket to update

  • customer_idinteger

    The ID of the customer for this ticket

  • external_idstring

    External identifier for the ticket

  • assignee_team_idinteger

    ID of the team to assign the ticket to

  • assignee_user_idinteger

    ID of the user to assign the ticket to

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not