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Delighted

delighted

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.

Acciones
13
Triggers
0
Autenticación
OAuth gestionado
No
Información técnica: el detalle de parámetros, schemas y triggers de esta página está pensado para equipos de integración. Si solo necesitas saber si tu herramienta favorita está disponible, basta con ver la lista de acciones.

Acciones disponibles (13)

Cada acción es una operación que el agente puede ejecutar contra este conector. Haz clic en una acción para ver sus parámetros.

Add Person to Autopilot EmailDELIGHTED_ADD_PERSON_TO_AUTOPILOT_EMAILAcción

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

Parámetros de entrada

  • person_idstring

    Unique identifier for the person.

  • propertiesobject

    Custom key-value pairs to attach to the person. Supports special properties like question_product_name, delighted_email_subject, delighted_intro_message, locale, and thank you page customization.

  • person_namestring

    Person's name.

  • person_emailstringObligatorio

    Email address of the person being added or updated. Required for email-based Autopilot surveys.

  • person_phone_numberstring

    Phone number in E.164 format (e.g., +17132746524).

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Add Person to Autopilot SMSDELIGHTED_ADD_PERSON_TO_AUTOPILOT_SMSAcción

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

Parámetros de entrada

  • person_idstring

    Unique identifier for the person.

  • propertiesobject

    Custom properties for surveys. Can include special properties like question_product_name, delighted_email_subject, delighted_intro_message, locale, thank_you_message, thank_you_link_text, and thank_you_link_url.

  • person_namestring

    Person's name.

  • person_emailstring

    Email address of the person.

  • person_phone_numberstringObligatorio

    Phone number in E.164 format (e.g., +17132746524). Must start with +, contain country code, and use only + and digits.

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Create or Update PersonDELIGHTED_CREATE_PERSONAcción

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

Parámetros de entrada

  • namestring

    Name of the person.

  • sendboolean

    Whether to send the survey. Set to false to create/update person without scheduling survey delivery. Default is true.

  • delayinteger

    Number of seconds to wait before sending the survey. Default is 0 (send immediately).

  • emailstring

    Email address of the person. Required if phone_number is not provided.

  • channelstringenum

    Communication channel for sending survey. Use 'sms' for SMS surveys or 'email' for email surveys (default).

    emailsms
  • propertiesobject

    Custom key-value pairs for segmentation and customization. Used for filtering and personalizing surveys.

  • email_updatestring

    New email address when updating an existing contact.

  • last_sent_atinteger

    Unix timestamp indicating when a survey was last sent to this person. Used to set previous survey send time.

  • phone_numberstring

    Phone number in E.164 format (e.g., +17132746524). Required if channel is 'sms' or email is not provided.

  • phone_number_updatestring

    New phone number in E.164 format when updating an existing contact.

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Delete Pending Survey RequestsDELIGHTED_DELETE_PENDING_SURVEY_REQUESTSAcción

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

Parámetros de entrada

  • person_emailstringObligatorio

    The email address of the person whose pending survey requests should be deleted

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Delete PersonDELIGHTED_DELETE_PERSONAcción

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

Parámetros de entrada

  • person_identifierstringObligatorio

    Identifies the person to delete. Accepts three formats: 1) By ID: '24248363', 2) By Email: 'email:jony@appleseed.com', 3) By Phone Number: 'phone_number:+17132746524' (E.164 format)

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Get Autopilot Email ConfigurationDELIGHTED_GET_AUTOPILOT_EMAIL_CONFIGURATIONAcción

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

Parámetros de entrada

Sin parámetros.

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Get Autopilot SMS ConfigurationDELIGHTED_GET_AUTOPILOT_SMS_CONFIGURATIONAcción

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

Parámetros de entrada

Sin parámetros.

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List Autopilot SMS MembershipsDELIGHTED_LIST_AUTOPILOT_SMS_MEMBERSHIPSAcción

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

Parámetros de entrada

  • per_pageinteger

    Number of results per page. Default is 20, maximum is 100.

  • person_idstring

    Filter results to a specific person by ID.

  • person_emailstring

    Filter results to a specific person by email address.

  • person_phone_numberstring

    Filter results to a specific person by phone number in E.164 format (e.g., +17132746524).

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List Bounced PeopleDELIGHTED_LIST_BOUNCED_PEOPLEAcción

Tool to retrieve all bounced people for your account, ordered by bounce time (oldest first). Use when you need to identify email addresses that have bounced. Supports pagination via per_page and page parameters, and optional Unix timestamp filters (since, until) to restrict results to specific time ranges.

Parámetros de entrada

  • pageinteger

    Page number to retrieve (default: 1).

  • sinceinteger

    Unix timestamp filtering bounces on or after this date.

  • untilinteger

    Unix timestamp filtering bounces on or before this date.

  • per_pageinteger

    Number of results per page (default: 20, max: 100).

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List PeopleDELIGHTED_LIST_PEOPLEAcción

Tool to retrieve all people for your account in creation order. Use when you need to list contacts, filter by email or phone number, or paginate through your people database. Supports cursor-based pagination via Link header and optional time-based filtering. Note: email and phone_number filters are mutually exclusive.

Parámetros de entrada

  • emailstring

    Filter results to a specific person by email address. Mutually exclusive with phone_number.

  • sinceinteger

    Unix timestamp to filter people created on or after this time.

  • untilinteger

    Unix timestamp to filter people created on or before this time.

  • per_pageinteger

    Number of results per page. Default is 20, maximum is 100.

  • phone_numberstring

    Filter results by phone number in E.164 format (e.g., '+17132746524'). Mutually exclusive with email.

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List Survey ResponsesDELIGHTED_LIST_SURVEY_RESPONSESAcción

Tool to retrieve all survey responses for your account with pagination support and optional filtering. Use when you need to access survey feedback data, filter by date range, trend, person, or sort by creation/update time. Supports expanding person details and notes.

Parámetros de entrada

  • pageinteger

    Page number to retrieve (default: 1).

  • orderstring

    Sort order for responses based on creation or update time. Accepts 'asc' (default), 'desc', 'asc:updated_at', or 'desc:updated_at'.

  • sinceinteger

    Unix timestamp restricting responses to those created on or after this time.

  • trendstring

    ID of a trend to filter responses by that specific trend.

  • untilinteger

    Unix timestamp restricting responses to those created on or before this time.

  • expandstring[]

    Array specifying objects to expand. Supports 'person' and 'notes'.

  • per_pageinteger

    Number of results per page (default: 20, max: 100).

  • person_idstring

    ID restricting responses to a specific person.

  • person_emailstring

    Email address restricting responses to a specific person.

  • updated_sinceinteger

    Unix timestamp restricting responses to those updated on or after this time.

  • updated_untilinteger

    Unix timestamp restricting responses to those updated on or before this time.

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

List Unsubscribed PeopleDELIGHTED_LIST_UNSUBSCRIBED_PEOPLEAcción

Tool to retrieve all unsubscribed people for your account, ordered by unsubscribe time (oldest first). Use when you need to identify people who have unsubscribed. Supports pagination via per_page and page parameters, and optional Unix timestamp filters (since, until) to restrict results to specific time ranges.

Parámetros de entrada

  • pageinteger

    Page number to retrieve (default: 1).

  • sinceinteger

    Unix timestamp filtering unsubscribes on or after this date.

  • untilinteger

    Unix timestamp filtering unsubscribes on or before this date.

  • per_pageinteger

    Number of results per page (default: 20, max: 100).

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not

Unsubscribe PersonDELIGHTED_UNSUBSCRIBE_PERSONAcción

Tool to add a person to your unsubscribe list, preventing them from receiving any future surveys via email. Use when you need to permanently unsubscribe someone from all email surveys. This is functionally equivalent to the person clicking Unsubscribe within a survey.

Parámetros de entrada

  • person_emailstringObligatorio

    The email address of the person to unsubscribe from surveys

Parámetros de salida

  • dataobjectObligatorio

    Data from the action execution

  • errorstring

    Error if any occurred during the execution of the action

  • successfulbooleanObligatorio

    Whether or not the action execution was successful or not